Privacy Policy
This Privacy Policy explains how Gyan Pravah Media Academy collects, uses, discloses, and protects your information when you use our online platform, including accessing our services for media education and training. We are committed to protecting your privacy and handling your data in an open and transparent manner.
Information We Collect
We collect various types of information in connection with the services we provide. This includes:
Personal Information: Information you directly provide to us when you register for courses, contact us, subscribe to newsletters, participate in surveys, or otherwise interact with our site. This may include your name, email address, phone address, payment information, and other details necessary for providing our services.
Usage Information: Information about your interaction with our online platform. This is collected automatically as you navigate and use our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, duration of visits, and other data related to your usage patterns.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: Delivering the media education and training services you have enrolled in, managing your account, processing payments, and providing customer support.
To Improve and Personalize Our Services: Understanding how you use our platform to improve its functionality, content, and user experience, as well as providing personalized content and recommendations.
To Communicate With You: Sending you important updates, notifications, administrative messages, and promotional materials related to our courses and services, where permitted by law and your preferences.
For Security and Fraud Prevention: Protecting our online platform, users, and ourselves from fraudulent activity and unauthorized access.
To Comply with Legal Obligations: Meeting our legal and regulatory requirements.
Legal Basis for Processing
We process your information based on several legal grounds, including:
Your Consent: Where you have given us explicit permission to process your personal data for a specific purpose.
Performance of a Contract: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These parties are contractually obligated to use your information only as necessary to provide the services to us.
Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Security of Your Information
We implement reasonable security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Similar Technologies
Our online platform uses cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Contact Us
If you have any questions about this Privacy Policy, please contact us at our physical address:
Gyan Pravah Media Academy
401 Sai Tower, Plot No. 25, Andheri East, Mumbai, Maharashtra, 400093, India.